Services

Three ways to elevate how your business runs.

Everything I offer lives under three pillars. Start with the one that matches what's keeping you up at night, or book a call and we'll figure it out together.

01 · The FoundationOperations & Systems 02 · The BuildProject Management & Launch Ready 03 · The Right HandExecutive & Event Support
01
The Foundation

Operations & Systems

Most business problems aren't people problems. They're systems problems.

When operations break down, it shows up everywhere: missed handoffs, inconsistent work, frustrated teams and a founder who can never fully step away.

I assess what's really happening, then build the workflows, documentation and people processes that fix it, so your business runs without you holding it together by hand.

Who it's forOwners and leaders growing faster than their infrastructure, and teams of roughly 1 to 50 who need structure without a full-time ops or HR hire.

Systems & Workflows

See the whole picture, then fix what's slowing you down.
  • Operational audits & gap analysis
  • Workflow design & process improvement
  • Systems & tools setup
  • Organizational structure recommendations
  • Quarterly Business Reviews

SOPs & Documentation

Get it out of your head and into a format your team can follow.
  • Standard operating procedures (SOPs)
  • Process guides & workflow documentation
  • Operational playbooks & manuals
  • Policy manuals
  • Training materials & reference guides

HR & People Operations

The people infrastructure that protects you and supports your team.
  • Employee handbooks, new or rebuilt
  • Onboarding documentation & checklists
  • Performance management frameworks
  • HR policies, job descriptions & role docs
  • HR compliance documentation
Book a Free Discovery Call

Available as a project or ongoing monthly support.

02
The Build

Project Management & Launch Ready

Big goals need someone who owns the plan.

Launches, rollouts and new initiatives stall when no one is driving them. I bring 13+ years of implementation experience to keep your project on time, on budget and moving.

Starting something new? Launch Ready gives your business a solid foundation from day one, as a one-time project with no long-term commitment.

Who it's forTeams with an important project and no one to own it day to day, and new or soon-to-launch businesses that want to start organized.

Project Management

One accountable person, from kickoff to final handoff.
  • Project plans, timelines & milestones
  • Task tracking & status reporting
  • Tool, software & system rollouts
  • Vendor & stakeholder coordination
  • Risk & issue tracking
  • Project closeout reviews

Launch Ready

Start your business with structure, not scramble.
Launch FoundationsLaunch Blueprint
  • Launch roadmap & setup checklist
  • Business email, domain, phone & files
  • Invoicing & bookkeeping tool setup
  • Client intake & onboarding workflow
  • Core SOPs
  • Blueprint adds: service menu & pricing structure, CRM setup and a 90-day roadmap
Add-On

Contractor Sourcing

The right freelancer or contractor, without running the search yourself.
  • Role scoping & job briefs
  • Sourcing & screening
  • Interviews, scoring & reference checks
  • Shortlist with a clear recommendation
  • 30-day replacement guarantee
Book a Free Discovery Call

Every project is flat-fee with a clear scope.

03
The Right Hand

Executive & Event Support

High-level support for high-output leaders.

The best leaders don't do everything themselves. They have a trusted partner behind the scenes who keeps things moving and makes sure nothing falls through the cracks.

And when you have something big to pull off, I bring that same precision to your event, in person, virtual or hybrid, anywhere in the country.

Who it's forFounders and executives who are stretched thin, plus companies, nonprofits and hosts who want a polished event without carrying every detail.

Monthly Executive Support

A reserved block of hours each month, with a set response time and regular check-ins.
EssentialsGrowthExecutive
  • Inbox & calendar management
  • Correspondence & communication management
  • Meeting prep & follow-up
  • Research, reporting & document creation
  • Project coordination & task management
  • Vendor & client communication support

Event Planning & Management

Corporate meetings, launches, fundraisers, galas, reunions and milestone celebrations.
Planning SupportDay-OfFull Management
  • Event planning support & timelines
  • Vendor coordination
  • Day-of coordination
  • Full event management, concept to wrap-up
  • Registration, invitations & guest management
  • Virtual & hybrid event production
Book a Free Discovery Call

Monthly plans or event packages, tailored to you.

Working Together

Clear from the very first call.

You'll know exactly what you're getting before we start. No surprises, no scope creep, no guessing.

01

Discovery Call

30 minutes to get clear on your business, your needs and what success looks like. No pitch, no pressure.

02

Proposal

Within 48 hours you'll get a clear scope: deliverables, timeline and investment, often with two options.

03

The Work

You get a direct line to me throughout, regular updates and two rounds of revisions on most projects.

04

Handoff

A final walkthrough so you know what you have, how to use it and what comes next.

Extras

Need a little more?

Strategy Session

A focused 90-minute working session on one challenge, with written notes and next steps within 24 hours.

Team Training

Once it's built, I'll train your team to use it. Quoted with your proposal.

Quarterly Business Reviews

A structured look each quarter at results, priorities and recommendations.

Rush Turnaround

Need it in under 48 hours? Available on most projects. Reach out to confirm timing.

Frequently Asked Questions

What types of businesses do you work with?

Small business owners, startups, nonprofits, executives and growing teams across many industries, including professional services, healthcare, staffing, hospitality, real estate, events and food service. If your business needs structure, project leadership or a reliable right hand, we're likely a great fit.

How does pricing work?

I offer monthly support plans with set hours, flat-fee projects, Launch Ready packages and tiered event services. After our discovery call, you'll get a proposal with clear deliverables and investment details. Nothing outside the agreed scope happens without your written approval.

How quickly can we get started?

You'll have a proposal within 48 hours of our call. Once your agreement is signed, we kick off within 5 business days.

How does working together look day to day?

At kickoff we set up a communication plan together: which channels we use, your coverage window in your time zone and how often we check in. You always work directly with me, never a rotating team.

Do you work with clients outside your area?

Yes. I work remotely with clients nationwide, in every U.S. time zone, and travel for on-site event work.

Do you work with government agencies and nonprofits?

Yes. Elevate Ops & Admin is a SAM.gov registered, woman-owned small business (CAGE 21ZD5) and supports both private and public sector clients.

What tools and platforms do you use?

Asana, Trello, ClickUp, Monday, Slack, Zoom, Google Workspace, Microsoft 365, Calendly and more. I'm also happy to work inside the tools you already use.

What are your business hours?

Monday to Friday, 8:00am to 5:00pm Eastern. Event days are scheduled around your event, and clients receive an annual business calendar.

Let's Talk

Not sure where to start?

That's exactly what the discovery call is for. We'll talk through where your business is, what's not working and whether we're the right fit. If we're not, I'll tell you that too.

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